DocuGov.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered document generation service.
2. Information We Collect
User Input Data: We collect the information you type into our generators (e.g., names, addresses, case details) to create your document.
Contact Data: Email addresses provided for document delivery or account management.
Usage Data: Technical information such as IP addresses and browser types to improve service performance.
3. How We Use and Process Your Data
Document Generation: Your data is processed by Large Language Models (LLMs) provided by third-party partners to generate the requested content.
3.1 Third-Party AI Service Providers
Your input data may be processed by the following AI service providers:
• Anthropic (Claude) - USA
Privacy Policy: https://anthropic.com/privacy
• OpenAI (ChatGPT) - USA
Privacy Policy: https://openai.com/privacy
• Google Cloud AI (Gemini) - USA/EU
Privacy Policy: https://cloud.google.com/privacy
These providers process data under Data Processing Agreements (DPAs) compliant with GDPR Article 28.
International Data Transfers: Your data may be transferred to the United States. We rely on Standard Contractual Clauses (SCCs) approved by the EU Commission to ensure GDPR-level protection.
No Marketing: We do not sell your personal data to third parties for marketing purposes.
Security: Data is encrypted during transmission using SSL/TLS.
4. Data Retention and Deletion
To ensure your privacy, we follow a strict "Privacy by Design" principle:
Temporary Storage: Generated documents are stored temporarily on our secure servers solely for the purpose of downloading.
Auto-Deletion: All user-provided content and generated documents are automatically deleted from our active databases within 24 hours of generation.
5. International Compliance (GDPR/CCPA)
We comply with the General Data Protection Regulation (GDPR). Users in the EU and California have the right to access, rectify, or request deletion of their data.
6. Contact Us
For any privacy inquiries, please contact: docugov@docugov.ai